What's this about?
When a company’s products come with maintenance, upkeep, or support services, the business doesn’t end at delivery – it continues throughout the product’s lifecycle. This model often points to long-term customer relationships and a need to coordinate field work, manage equipment, and handle customer data efficiently.
What might they need?
- Service and maintenance operations software (work orders, scheduling)
- Mobile tools for field teams and technicians
- Spare parts and inventory management solutions
- Management of customer contracts and service agreements
- Billing and contract-based pricing models
- Quality control and documentation (service reports, service history)
- Recruiting (installers, service technicians, support staff)
- Occupational safety and training services
How Zefram helps
Zefram is a Finnish, AI-assisted sales agent that identifies companies from broad, real-time business data and handles your sales routines predictably. You save time, improve quality, and make things happen.